Warranty Information

squareV PRODUCTS ARE BACKED BY AN INDUSTRY-LEADING 5-YEAR WARRANTY..

5-YEAR LIMITED WARRANTY

If any part within a product proves to be defective in material or workmanship during the parts replacement warranty period, squareV will, at its option,repair or replace that part with a functioning part to ensure proper operation of the display. Replacement parts may include new, remanufactured, orrefurbished parts. The replacement unit will be covered by the balance of the time remaining on the customer’s original limited warranty.

THIS WARRANTY IS IN PLACE OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

WARRANTY EXCLUSIONS

This limited warranty does not apply to:

  • Products with defaced, modified, or removed serial numbers

  • Damage, deterioration, or malfunction resulting from accident, misuse, neglect, fire, water, lightning, or other acts of nature, vandalism, unauthorized product modification, or failure to follow instructions supplied with the product.

  • Unauthorized repair attempts

  • Software or data loss occurring during repair or replacement.

  • Third-party software whether included with the display or installed by the customer

  • Improper installation or failure to follow installation guidelines. Professional installation recommended.

  • Causes external to the product, such as electric power fluctuations or failure.

  • Use of non squareV specified parts.

  • Normal wear and tear.

  • Any other cause, which does not relate to a product defect.

  • Installation of any unauthorized hardware, accessories, consumable parts or components.

LIMITATION OF LIABILITY AND EXCLUSION OF DAMAGES

IN NO EVENT SHALL SQUAREV OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO DEALER OR ANY THIRDPARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITEDTO, DAMAGE TO OTHER PROPERTY, LABOR COSTS, LOSS OF USE, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY,LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR OTHER COMMERCIAL OR ECONOMIC LOSS, ARISING OUT OF OR IN CONNECTION WITHTHIS AGREEMENT OR THE SALE OR USE OF THE PRODUCTS, EVEN IF SQUAREV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCHDAMAGES. THIS LIMITATION APPLIES REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE),STRICT LIABILITY, OR OTHERWISE.

 SQUAREV’S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS AGREEMENT AND THE PRODUCTS, WHETHER IN CONTRACT,TORT, OR OTHERWISE, SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCTS AS PROVIDED IN THE LIMITEDWARRANTY. IN THE EVENT THIS REMEDY IS DEEMED TO FAIL OF ITS ESSENTIAL PURPOSE, SQUAREV'S TOTAL LIABILITY SHALL NOT EXCEEDTHE AMOUNT PAID BY DEALER TO SQUAREV FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM. THE PARTIES AGREE THAT THESE LIMITATIONS OF LIABILITY ARE ESSENTIAL ELEMENTS OF THE BARGAIN BETWEEN THEM.

 THE LIMITATIONS IN THIS SECTION SHALL NOT APPLY TO LIABILITY ARISING FROM A PARTY’S GROSS NEGLIGENCE, WILLFUL MISCONDUCT,OR VIOLATION OF THE OTHER PARTY’S INTELLECTUAL PROPERTY RIGHTS.